Trainee Registration Guidelines

  1. Complete registration as soon as possible in order to avoid the possible cancellation of a training event as a result of low enrollment.
  2. Be sure to verify and include e-mail addresses for both the trainee and the agency contact person.
  3. Be sure to include the complete street address of the trainee’s work location so that materials shipped by the Center for Development of Human Services will be received by the trainee in sufficient time to prepare for the training event. The Center’s carrier does not make deliveries to PO boxes under any circumstances, so including the full address (street number, street name, city, and zip code) of the trainee’s workplace is mandatory for all registered training participants.
  4. If a situation arises that requires any type of nonstandard registration arrangement, prior approval must be obtained. If exceptional circumstances dictate any special registration services, the agency representative must obtain necessary approval directly from the course information contact person whose name is listed at the end of the training announcement. Only the training provider can enter partial nominations into the STARS/HSLC database.
  5. Remember that trainees are required to use the most cost-effective mode of transportation when traveling to and from the training site. In certain instances, however, other forms of transportation may be covered by the nominating agency. (For additional information, contact the agency representative and refer to the Trainee Travel section for specific rules and guidelines.)
  6. Remember that all air travel must be pre-approved by the training provider (unless the nominating agency has already agreed to pay for the training participant’s air travel expenses).
  7. Check the Confirmation Memo as soon as it arrives in order to be sure that the expected arrival and departure dates and times are correctly listed. If there is any discrepancy, contact the Center for Development of Human Services Registration Services at (716) 876-7600 ext. 600 between 8:00 a.m. and 4:00 p.m., Monday through Friday, or e-mail Registration Services at as soon as possible in order to avoid charges for the room reservation.
  8. If it becomes necessary to make a last-minute cancellation, be sure to contact Registration Services to avoid charges for a reservation no-show or late reservation cancellation. Call Registration Services at (716) 876-7600 ext. 600 before 3:00 p.m. on the day before the reservation date (or by 3:00 p.m. on Friday for a Sunday reservation) or e-mail Registration Services at regarding the cancellation as soon as possible in order to avoid charges for the room reservation.
  9. If it becomes necessary to cancel a room reservation after normal Center for Development of Human Services business hours (8:00 a.m. to 4:00 p.m., Monday through Friday), call the hotel directly. This should be done as soon as possible to avoid costly charges for no-show reservations and last-minute cancellations. The phone number is shown on the Confirmation Memo.